Getsafe: We See Insurance Differently

What are InsurTechs, and how do they work? We explain how technology is changing the insurance industry.


4 minute read


Getsafe sees things differently to most insurers. Rather than offering customers what’s standard, the company takes a digital-first approach. This fusion of insurance and technology presents consumers with plenty of quality-of-life improvements, such as greater flexibility, no paperwork, and simplicity. So, how does this all work?

Getsafe has a vision: To make digital insurance the go-to option throughout Europe. The concept of a technology-driven experience for insurance has resonated with many – particularly those in the millennial demographic. Consumers now demand flexibility, efficiency, and transparency from the services they consume. Getsafe is delivering on this. The key to this is utilizing the potential of technology to augment an existing industry.

How does our technology benefit you?

Insurers that enhance their offering with technology are known as insurtechs, and this is what Getsafe is all about. Getsafe digitised insurance for a new generation of customers, offering an app-based, digital-first experience. Instead of being reliant on paperwork for your information or needing to contact someone on the phone to file a claim, Getsafe has combined all of these features in its app. This significantly saves time and adds a greater level of transparency and flexibility. Everything you need is on your mobile phone.

How Getsafe puts technology into practice

We’ve broadly looked at the potential of technology and how this can benefit you, but what are the practical uses of this in terms of Getsafe? Let’s delve a little deeper.

1) A streamlined, app-based experience

The Getsafe app combines many aspects of insurance and removes one of the biggest headaches associated with it – endless paperwork. Maybe you’ve made a claim in the past. If so, you’ll be aware that finding your insurance documents can be stressful – unless you’re super organised, of course! The reality is that many of us put this paperwork away and forget about it. However, when you make a claim, you need access to it. With Getsafe, all of your documentation is stored in your phone. If you want to find something out, such as how much you’re covered for, you can find it with a few clicks rather than searching through piles of documents. You can also file a claim at any time via our chatbot Carla and complete the claim process much more quickly. However, if you’re facing a complex situation and you want to talk to someone on the phone, you can ring our Customer Service team, who will walk you through any queries in simple, easy-to-understand terms.

2) Flexibility that suits your lifestyle

Your life is more susceptible to change compared to past generations. We live in a fast-paced world. We understand that you don’t have endless amounts of time. Perhaps you want to cancel your insurance or change your policy? With Getsafe, you can cancel your policy at any time with just a few clicks. What’s more, you don’t have to pay any penalties or

admin fees to do this. Perhaps you have a contents insurance policy but you want to spontaneously travel the world and your contract runs for a year. As a Getsafe customer, you’re not locked into contracts for a long period of time. You can cancel at any time, so you don’t have to pay for something you’re not going to use anymore if your circumstances change. Likewise, if you want to change your level of coverage, you can do this via our app for no additional fees.

3) An insurer that speaks your language

We’re aware that most people aren’t insurance experts. And that’s exactly why we like to keep it simple by removing complexity from our communication. In our app, you can clearly see what’s covered and what isn’t. You don’t have to decipher complicated terms. The same applies when you talk to our Customer Service team, who also keep it simple. This level of transparency makes sure your insurance doesn’t give you a headache and enables you to get on with your life.

What does Getsafe cover?

Getsafe currently offers contents insurance in the United Kingdom as well as five extensions for the policy – accidental damage, personal possessions, home emergency, legal protection, and tenant liability. Contents insurance covers the belongings in your home against burglary or fire and water damage, for example. This gives you peace of mind if you leave your home, as you know your possessions are covered. The extensions add an extra level of protection, such as for possessions you take out of your house, legal disputes related to your home, and damage on your landlord's items for example. You can find out more about these on our product page.

Signing up is simple

Now you’ve found out more about what Getsafe has to offer, and perhaps you’re thinking about signing up? Well, registering couldn’t be simpler. In fact, you can do it in a matter of minutes. You can sign up via our website or the app. However, we always advise you to use the app. This gives you the full Getsafe experience and means you have access to everything you need at all times on your mobile phone. You can file a claim, check your policy details, and even cancel – any time, any place, with just a few clicks.

Join now!

Getsafe Contents insurance starts at a very competitive £2.71, with a slight increase for each extension.** Prices do depend on your personal circumstances and living situation, however, costs tend not to be drastically different. What’s more, as mentioned earlier, you have the option to cancel at any time – something not offered by many conventional insurers. Join the party!

**Additional terms and conditions apply.

Author: Jacob