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Where can I find my policies?
Your policies are in the Getsafe app. Please double check that the personal details we have for you are correct.
Just scan the QR code below with your phone camera to download the app and log in.
Your policies are in the Getsafe app. Please double check that the personal details we have for you are correct.
Download the app and log in with the email address you’ve used with Luko.
Frequently asked
questions
Frequently asked
questions
Why is the switch to Getsafe taking place?
What will happen to my Luko insurance policies?
How do I file a claim?
Where can I get help if I need it?
What’s going to happen with my ongoing claim?
I had an open case with Luko’s customer service team. What’s going to happen to it?
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WHY YOU’LL
LOVE GETSAFE
100% English, all digital
Manage all your insurance needs quickly and easily in the app, in English.
24/7 claims
File a claim in English 24/7 in the app. Need assistance? Just reach out.
Flexible cancellation
Sometimes life has other plans. Cancel your insurance daily if you have to.
Best value for the money
Since we’re a fully digital company with our own BaFin license, we can offer you the absolute best deals possible.
Learn more about Getsafe
Getsafe is here for you
The app is the first point of contact for all your insurance questions.
Use it to contact us and get your questions answered.
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