Insurance is not rocket science. We explain everything you need to know about cover notes in this glossary article.
When you file a legal claim, the insurance company checks whether your case is eligible for cover. They also check the chances of success for your case.
If everything is in order, you will receive a cover note. With this, the insurer confirms the extent to which it will cover the costs of your case. Only after you have received the confirmation of coverage, you can be sure that the costs for further extrajudicial and judicial proceedings will be covered. You then only have to contribute the agreed excess.
Please note: You might have come across the term “provisional cover note” in connection with car insurance. This is the insurance cover you have after you have taken out car liability insurance, registered your car, but have not yet paid the first premium. The provisional cover turns into definitive cover as soon as you have paid the first premium and received your insurance certificate.
A cover note is always required when a legal case has occurred and you want your provider to cover the lawyer's fees and litigation costs. Please note that you need a new cover note for each step of the proceedings.
There are two ways to obtain a cover note:
Generally, the insurer can’t withdraw a cover note that has been issued.
However, there is one exception: If it turns out that you provided false information or withheld important details, your insurance company can withdraw or limit the cover note.
Your insurer may refuse to provide cover for the following reasons: