Getsafe relies on AI instead of licenses
Getsafe is foregoing its own insurance license and will focus on its technology-driven MGA platform going forward. The company relies entirely on artificial intelligence, which already handles a large portion of its processes, from advice to claims settlement. Getsafe targets digital natives and leverages millions of customer data sets to further develop its AI and platform.
Heidelberg, 5th of June 2025 -
After three years of successful business operations and as the only insurtech with a profitable insurance license, Getsafe will be fully committed to its technology-driven MGA (Managing General Agent) platform. The goal is to manage its growing multi-line business more efficiently and scalably. The majority of its business is already generated through strong risk carriers. "Our own license has helped us build our technology across the entire value chain and gain credibility as a new market entrant. For our goal of becoming the leading insurance platform for digital customers across all lines of business, the path via our own licenses is too slow and less flexible. We have recognized that the key added value for us and our customers lies in the technology and the broad range of services we offer," explains Christian Wiens, CEO and founder of Getsafe.
More choice, better prices, faster service - thanks to our intelligent platform
Getsafe will cooperate with leading risk carriers in the future – but will remain operationally independent: from product design and policy management to claims settlement. For customers, this means access to a diverse selection of insurance solutions across all lines of business – always tailored to their needs and offering optimal value for money, as Getsafe integrates the best risk carriers in the background. “For decades, insurance was based on licenses, capital, and sales. We are rebuilding it – with AI,” says Wiens. “Our AI agents already handle a large part of claims settlement, consulting, and contract conclusion.” Getsafe has invested more than €50 million in its platform – based on over 500,000 customers who generate millions of data points every day. “We don't develop AI in a lab, but with millions of real customer interactions,” says Wiens. “This gives us an edge over insurers with outdated IT and AI startups without real data and applications.”
Growth drivers: Digital natives with high lifetime value
Getsafe has evolved from a single-line provider to a multi-line platform. With over €500 million in underwritten insurance volume, 1 million app downloads, and a highly interactive customer base aged between 20 and 40, the company is addressing the most relevant growth market in the industry. Over the next ten years, this generation alone will take out over €5 trillion in health, life, and pension insurance in Germany—and they expect solutions that feel like modern software.
About Getsafe
Getsafe helps people protect their future and what matters most to them—directly from their smartphone. As a digital insurance platform, Getsafe breaks with traditional models and combines property, life, and health insurance in one app on a specially developed technology platform. Features such as family accounts, AI-supported advice, immediate claims settlement, and the “Safepoints” prevention program make insurance simple, transparent, and modern. Over 500,000 customers in Germany, Austria, and France already trust Getsafe – backed by more than €120 million in venture capital and investors such as Earlybird, CommerzVentures, and Swiss Re. Learn more about Getsafe on our website or on LinkedIn.
Press contact
Hendrik Diler
Tel.: +49 (0) 1515 1297427
E-Mail: [email protected]
