Live and work anywhere – with Getsafe
We asked ourselves how we wanted to collaborate in the future. The answer is simple: Everyone is unique, and so should be the way of working at Getsafe. Learn more about our innovative and flexible workplace design in a blog article by Getsafe CEO & co-founder Christian.
Heidelberg – our headquarters
Heidelberg: Home to our headquarters and located right in the heart of Europe. This is where Getsafe was founded in 2015. In our new office in the Bahnstadt district, one of the most modern urban development quarters in Germany, we bring together the best of tradition and modernity. Our vision: designing the first insurance that people love.
Berlin – our tech hub
Hello Berlin! The capital is Getsafe's newest location and center of our Tech Hub. Right on Torstraße, a prominent startup hotspot, you can feel innovation and diversity all around. Our new office is surrounded by the best bars, restaurants, and cafes the city has to offer – ideal conditions to bring the Getsafe spirit to the German capital.
We want to offer our customers the best protection possible. And because protection looks different for everyone, our Sales Team is there. The consultants respond individually to needs and living conditions. They help, answer questions, and recommend the insurance plans that best suit their customers with a lot of empathy and without any insurance jargon.
There’s absolutely no paperwork or small print with us: the Getsafe app is transparent, simple and easy to use. Our Product Team work on the user experience every day so that customers get the best coverage possible. If something unexpected happens, we are there for them, listening carefully and taking their feedback into account. We continue to develop the chatbots, test new features and ask our community members for their opinion. That is how we ensure that we are on the right track and offer an even better service.
Getsafe is, first and foremost, a tech company. And behind the technology, people from all over the world bring their exciting ideas and personal backgrounds to tailor our services. In the Engineering Team, everyone works together on our state-of-the-art tech stack to guarantee insurance is made simple and user-friendly. The team are quick to develop new products, find smart solutions for everyday problems, and take our products into new markets — our developers are setting a benchmark for the future of insurance.
How to drive the digital revolution in insurance across Europe? That is when our Markets Team comes in. We’re a team of international experts who find creative and fast ways to launch Getsafe products into new markets. Our mission is to unlock potential and develop market-specific solutions for Getsafe customers across Europe.
We’re one of the very few insurtechs with an insurance licence. And that brings benefits: we are regulated by the BaFin, giving our customers absolute peace of mind, whilst we develop and design products the way insurance should be: flexible, simple, and innovative so that customers benefit from the best services in the market.
Team Customer Service
Our Customer Service Team is always there, striving to provide the best possible experience for our customers. This makes our Customer Service Team the soul of Getsafe. No questions are left unanswered, no claims unresolved, no problem is too big or too small … teamwork makes the dream work!
Team Operational Excellence
OKRs, mission, vision, KPIs, gap analysis — our Operational Excellence Team cover all bases. What can we change to optimise structures and processes along the value chain? How do we ensure the quality of our processes at different touchpoints? Our digital approach makes many things easier, but there are still stumbling blocks. And the team clear the way. We never stop improving: “excellence is our habit” are the words we live by.
Team People & Culture
Our People and Culture team has the essential task of finding and retaining talented people and shaping the way we work in the future. Whether team building or individual growth, company events or feedback cycle, we create the right setting for every occasion. It’s all about flexibility and connectivity, personal growth and success – because we grow together. We want everyone to enjoy working at Getsafe and to feel our team spirit wherever they are.
Insurance digitisation is a complex process for which our Finance Team is ideally suited. In addition to the classic activities of a finance department, such as accounting and controlling, the team bring structure and order to all processes and always keep track of planning, budgets and reporting. The team also liaise with investors and banks to ensure strong financing for Getsafe and keep our shareholders up to date and happy.
Team Legal & Compliance
The world of digital insurance also comes with legal pitfalls of its own. And our Legal & Compliance Team know how to successfully navigate them: complex contracts, data and consumer protection, communication with the insurance supervisory authority, committee meetings, and new market expansion; our lawyers are at it to ensure that everything is legally compliant.
Whether new products, better functionality, deals or company updates — Marketing provides customers with everything they need to know and ensures that messages reach their target groups. Divided into Brand, Performance, PR, and Social Media, the Marketing Team create campaigns to successfully position Getsafe and our insurance products at the forefront of the market. Our goal is to gain new customers, inspire existing customers and make insurance more accessible than ever for everyone.